The YARDI Guy
EFFECTIVE OCTOBER 1, 2006
SURCHARGE - OUTSIDE OF DANE COUNTY, WISCONSIN
50% THREE-MONTH HELP! DISCOUNT
What does this mean? Phone support rates increase by $10 per hour, so the average support call costs $2.50 more. On-site visits outside of Dane County, Wisconsin cost $5.00 more per hour. On-site visits within Dane County, Wisconsin cost $10.00 LESS per hour. mHELP! was never used, so good riddance!
Meanwhile, since the last rate adjustment, my health insurance cost has more than doubled, I've had to increase my Priceline hotel bids by 20% just to keep the computer from laughing at me, the IRS mileage rate doesn't keep up with higher pump prices and I've added SendThisFile and GoToMeeting services.
Considering that this ADJUSTMENT is actually a CUT to local clientele, this is definitely NOT a raise, but merely SIMPLIFICATION...
"EVERYTHING'S A DOLLAR." Times one-hundred.
THROUGH SEPTEMBER 30, 2006
eHELP!: $90 PER HOUR (0.10 HOUR MINIMUM)1
@HELP! WITHIN DANE COUNTY, WISCONSIN: $110 PER HOUR
@HELP! ALL OTHER LOCATIONS: $120 PER HOUR2
IRS STANDARD MILEAGE RATE (FREE WITHIN DANE COUNTY): 44.5¢ PER MILE
OTHER TRANSPORTATION EXPENSES3: ACTUAL COST INCLUDING GRATUITIES
MEALS: INCLUDED IN THE ON-SITE RATE
LODGING: INCLUDED IN THE ON-SITE RATE
TRAVEL TIME: INCLUDED IN THE ON-SITE RATE4
1 Calls over 6 minutes in length are rounded up to 0.25 hour and, thereafter, up or down to the nearest 0.25.
CALLERS WITH UNKNOWN OR BLOCKED NUMBERS MUST LEAVE A VOICEMAIL
eHELP! and mHELP! are billed monthly, net 45 days.
Call me today at (866) TED ZECK to discuss my Services & Fees!